Privacy policy
Last updated 12 October 2026
This policy explains how the MyBusiness app (on phones, tablets and the web) and this website handle your personal data: what is stored, why, who processes it and how you use your rights.
Who we are
MyBusiness is made by UP-TO-DATE WebDesign BV, Kloosterstraat 20, 3620 Lanaken, Belgium, enterprise number BE 0568.498.489 ("UP-TO-DATE", "we"). You can reach us at info@uptodatewebdesign.be or +32 (0)11 870 835.
Your employer and us
MyBusiness is your company's own app: your employer chooses to use it, invites you, and decides what is switched on and who sees what. For the personal data in your company's app, your employer is the controller and UP-TO-DATE processes the data on its behalf, as its processor, under an agreement with your employer. For questions about why your company uses certain data, ask your employer first. You can always contact us as well.
What we process
- Your account: your name, work email address, the company and teams you belong to, your role, your language, and your profile photo if you add one. If your company signs people in by phone, your phone number. If you add them, your birthday and the date you started, which colleagues only see when you choose to share them.
- What you share: posts, comments, chat messages with their photos, files and voice messages, poll votes, your answers to events, confirmations and reactions, the questions you ask, and your answers to your company's forms.
- How you use the app: which posts you have seen or confirmed (your company's admins see how many people did), when you were last active, and your notification settings.
- Your device: a notification token, so we can send notifications to your phone or browser, and short technical logs (such as an IP address, a time and an error) to keep the service secure and working.
We do not show advertising, do not sell personal data, do not track you across other apps or websites, and the app contains no analytics or advertising tools.
Why we process it
- To provide your company's app: showing you its news, events, colleagues, chats, forms and answers, and sending the notifications you asked for. We do this for your employer, under its agreement with us.
- To keep the service secure and to prevent abuse, which is our and your employer's legitimate interest.
- To meet legal obligations, such as keeping invoices or answering a lawful request from an authority.
AI features
Some features use artificial intelligence: answers in Ask, "See translation", your company's assistants, and writing help for admins. What you send to these features is processed by AI models to produce the answer. Ask answers come from your company's own documents and memory. We use AI providers such as OpenAI, Anthropic and Google under their business terms, which do not allow them to use your data to train their models. An assistant that searches the web sends only the search words to a search service. AI can make mistakes, so check anything important.
Who receives your data
- Your colleagues and your company's admins, for what you share in the places you share it (a post, a group, a chat).
- Amazon Web Services, which hosts our servers, databases and files in the European Union (Paris).
- Resend, which sends the invitation emails.
- Expo, Apple and Google, which deliver notifications to phones, and your browser's push service for notifications on the web.
- The AI providers named above, for the AI features.
- Other UP-TO-DATE services that are part of MyBusiness: signing in with UP-TO-DATE, the knowledge base, AI memory, assistants and the form builder. The same rules apply there.
These providers process data only on our instructions. Some of them are based in the United States. Those transfers are covered by the EU-US Data Privacy Framework or by the European Commission's standard contractual clauses.
How long we keep it
We keep your data for as long as your company uses MyBusiness and you are part of it. Your company can remove you at any time. Your company can also choose to delete chat messages automatically after a number of days. When your company stops using MyBusiness, we delete its data as agreed with your company. Technical logs are kept only for a short time.
Your rights
You can ask to see, correct or delete your personal data, to limit or object to how it is used, and to receive your data in a usable format. Because your employer is the controller, you can ask your company's admin or HR, or write to us at info@uptodatewebdesign.be and we will handle it together with your employer within one month.
To delete your account, ask your company's admin to remove you, or email us from the address you sign in with.
You can also file a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit), Drukpersstraat 35, 1000 Brussels, gegevensbeschermingsautoriteit.be, or with the authority in the country where you live or work.
Security
Everything travels over encrypted connections. Data is stored in protected databases, files are only available through links that expire, and only people who need it for their work have access.
Cookies and storage
The web app stores only what it needs to work in your browser: that you are signed in, which company you chose, and your settings. There are no tracking or advertising cookies.
Children
MyBusiness is a workplace app for people who work for a company. It is not meant for children.
Changes
When we change this policy, we update this page and the date at the top. If a change matters for you, your company or the app will tell you.